Return to FiresOnContact FiresOn
Email hello@fireson.app for FiresOn support. Tell us what you were trying to do, your device platform and app version where available. Do not send passwords, authentication codes, sign-in links or precise device location.
Account access
Use the password-recovery action on the FiresOn sign-in screen for email/password access. For Google, Apple, verification or shared-account problems, tell us which sign-in method you use. One identity may support separate FiresOn and BeersOn memberships.
Pub and reporting information
For an incorrect or missing pub, or a problem with Fire or Mulled Wine reporting, include the pub name and town and a concise description. Signed-in customers may also use Suggest a new pub, Report a bug or Make a suggestion in the FiresOn app.
Account deletion
If you can sign in, open Profile, Account settings, then Account deletion. Read the account deletion information first. If you cannot sign in, email privacy@fireson.app from the address associated with your account and state whether the request concerns FiresOn only or the complete shared account.
Privacy, safety and security
Send privacy requests to privacy@fireson.app. For abuse, safety or security concerns, make that clear in the subject and include only the information needed to identify the issue.