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Privacy Notice

How we use personal information across FiresOn, BeersOn and the shared account. Effective 28 September 2026.

Who we are

FiresOn and BeersOn are operated by Onfo Ltd (“Onfo”, “we”, “us” or “our”). Onfo is the controller of the personal information described in this notice and is registered in England and Wales under company number 16920128.

Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

FiresOn support: hello@fireson.app. Privacy enquiries: privacy@fireson.app.

Information we collect

Depending on how you use the products, we may process your account identifier, email address, Google or Apple identity metadata, name, avatar, product memberships, saved pubs or drinks, preferences, reports, feedback, support requests and timestamps.

Reports may include the selected pub or fireplace, Fire or Mulled Wine state, optional notes, time, evidence source, and a record that a required proximity check passed. We may also process submitted media, moderation history, protected Publican, Producer or Admin access records, and technical security information.

How we collect and use information

We collect information when you create or use an account, sign in with email, Google or Apple where offered, save content, submit a report or media, apply for protected access, send feedback, contact support, or use features that need foreground location.

We use it to provide and secure FiresOn and BeersOn, authenticate the shared account, maintain separate product memberships, show saved content, process and moderate reports, prevent misuse and duplicates, administer protected access, respond to requests, meet legal obligations and defend legal claims where necessary.

Lawful bases

We rely on contract, or steps requested before entering a contract, for account and service functionality; legitimate interests to operate, secure and improve the products; legal obligation where applicable; and consent only where an optional activity genuinely requires it. Accepting this notice is not treated as consent.

Location and reports

FiresOn asks for foreground location permission when you request nearby results or make a location-verified Fire or Mulled Wine report. Coordinates may be used transiently to centre discovery and check that the device is sufficiently close to the selected pub. FiresOn does not request background location access.

Precise report coordinates are not stored in the report. We record the proximity result and a broad distance band. Community evidence remains distinguishable from Publican, Admin or operator evidence and is not automatically an official pub statement.

Photos, feedback and support

If you submit a photo, feedback, suggestion, bug report or support request, we process the content, relevant account and product context, app/platform/OS information, storage and moderation information, replies and request status. Do not include passwords, authentication codes, unlawful content or unrelated personal information.

Shared accounts and protected roles

One identity may be used across FiresOn and BeersOn. Each product keeps a separate membership and product-specific information while authentication and limited account integrity records are shared. Signing in for a protected business role does not by itself create a customer membership.

Publican, Producer and Admin authority is checked against restricted role records and may include contact, status and linked-business information.

Service providers and international processing

We use Supabase for shared authentication, database and storage infrastructure; Vercel for website hosting and aggregate web measurement; and Expo/EAS for FiresOn development and distribution. Google and Apple are involved when their sign-in or platform services are used. Some providers may process information outside the UK using their applicable safeguards and contractual arrangements.

Retention and security

The deletion process removes your preferences and saved pubs. Some contributions and operational records remain after their direct link to your account is removed. Retained fire and mulled-wine reports may remain linked through pseudonymous identifiers. Pub-owned photos and information may also remain.

Certain records may need to be retained for security, fraud prevention or legal reasons. These can include contribution and moderation history needed to prevent duplicate reports and misuse, and necessary legal or terms records.

We use access controls, role checks, row-level security and server-side validation. No online service can be guaranteed completely secure.

Your rights and account deletion

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to processing, receive portable data, and withdraw consent where processing relies on consent. We may need to verify your identity.

FiresOn customers can open Profile, Account settings, then Account deletion. A product-only request removes that product while retaining another active product. If it is your final customer membership, the journey explains that the shared sign-in will also be deleted. See account deletion information or email privacy@fireson.app if you cannot sign in.

Signing in does not silently recreate a deleted membership. Rejoining requires an explicit new enrolment and creates a new membership; deleted personal information is not restored.

Complaints, changes and children

You may complain to the UK Information Commissioner's Office at ico.org.uk. We would welcome the opportunity to address your concern first.

We may update this notice as the products, law or providers change. FiresOn and BeersOn concern pubs and alcohol-related information and are intended for people aged 18 or over. The age gate is a self-declaration, not formal identity verification.

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